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McDonald's in Massachusetts

Enjoy a casual dining experience at McDonald's, offering quick meals and a relaxed atmosphere on Riverdale St, West Springfield.

3.3 1,445 reviews $1–10 Fast Food Restaurant American · Southern

352 Riverdale St, West Springfield, MA 01089, United States

FoodPlacee Passport United States · Massachusetts · 52038
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McDonald's

West Springfield, Massachusetts, USA

French Fries Big Mac Dr Pepper Diet Coke
Rating★ 3.3 / 5
Price$1–10
CategoryFast Food Restaurant
Today 05:00 AM - 11:00 PM

Overview

About This Food Place

Gallery

Photos from McDonald's

Real shots of the food, atmosphere, and signature dishes at this location.

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Local favorites

Why People Come Here

A popular spot for classic fast food and casual dining with a variety of convenient services.

Great Coffee

Enjoy freshly brewed coffee that keeps customers coming back every morning.

Fast Service

Quick order fulfillment with options like drive-through, kerbside pickup, and no-contact delivery.

Group Friendly

Casual atmosphere suitable for groups, families, and solo dining alike.

Variety of Dining Options

Breakfast, lunch, dinner, and dessert menus offering popular items such as Big Mac and World Famous Fries.

Accessible Location

Conveniently located on Riverdale St with free parking and wheelchair-accessible facilities.

Free Wi-Fi

Comfortable casual dining with complimentary Wi-Fi to stay connected while enjoying meals.

Multiple Service Options

Dine in, takeaway, delivery, or drive-through satisfying every preference and schedule.

Guest sentiment

What People Feel

A snapshot of what local diners frequently mention about this location.

AM
Arien M 1 month ago

"Never have an issue with curb pick up. Fod is usually fresh and order is correct each time. The only gripe is no matter what size fry you pay for it is always a small fry in any size cup."

BH
Beth Harlow-Harris 2 month ago

"This is a good McDonald's. The people are always pleasant and the food is prepared really well here. Just remember to check your bag when you're going through the drive-thru. They seem to always miss an add-on item like a milk or cookies or sauce (hence the four-star rating vs. a five-star)."

AM
Ami May 2 month ago

"Very clean. The employees were helpful and kind. Food hit the spot!"

PM
Pyro ManiAX 2 month ago

"Food here is on par with other McDonald's. Unfortunately the staff/employees don't fully pay attention. Last time I was here I ordered 3 burgers, 2 fries and 2 drinks. When I got home to enjoy my meal I realized that I had gotten 2 burgers, 1 order of fries and 2 drinks. This is just a reminder to myself to avoid drive thru's or at least make sure your order is correct before pulling off."

CG
Christopher Gentile 2 month ago

"Fully expect to get parked if you order a quarter pound burger customized and fries in a meal. They have a lot of volume and can't hold up the line. Never order an egg mcmuffin from there. The muffin and ham taste like cinnamon. Be careful when parking around the building when waiting for your food. Stay to the left and pull ahead of the signs for parking."

AW
Anna Wing 4 month ago

"If this store can't handle that drive up then shut it down. The wait there is ridiculous and then they tell you exact change only when you finally get to order. They need to put a sign stating exact change on the first two item list sign so our time isn't wasted."

DB
Doug Brown 4 month ago

"Whenecer my wife and I want McDonald's, we drive all the way to West Springfield from Enfield CT just because the quality and service is ALWAYS AMAZING. I have yet to be served cold fries.... bit it never happens"

S
Scott 5 month ago

"I have always recieved the correct order and it was cooked and hot. My biggest gripe would be, being asked to pull around to wait for my food to be ready. Sometimes I have waited 3-5 minutes."

Visit info

When to Visit

Weekly hours below — always confirm with the business before holidays or special events.

Today Open now · until 11:00 PM
Weekly hours
Monday 05:00 AM - 11:00 PM
Tuesday 05:00 AM - 11:00 PM
Wednesday 05:00 AM - 11:00 PM
Thursday 05:00 AM - 11:00 PM
Friday 05:00 AM - 11:00 PM
Saturday 05:00 AM - 11:00 PM
Sunday 05:00 AM - 11:00 PM
Hours may change. Please confirm with the business before visiting.

Best time to visit

Open early to late every day to fit breakfast, lunch, and dinner plans with quick and casual dining.

Early mornings for breakfast favorites Midday hours ideal for quick lunch breaks Evenings offer dinner and late-night snack options Drive-through enables fast, on-the-go visits

On the map

Where This Food Place Lives

Find your way to McDonald's in Massachusetts .

Address 352 Riverdale St, West Springfield, MA 01089, United States
Phone +1 413-737-5153
Area Massachusetts
Call Address copied ✓

Questions answered

Food Place Questions

Find answers to common questions about McDonald's in West Springfield, MA, including hours, menu, services, and accessibility.

This McDonald's is open daily from 5:00 AM to 11:00 PM. Hours may vary during holidays or special events, so it’s best to check ahead before visiting.

Breakfast, lunch, dinner, and dessert options are served, including burgers, coffee, and quick bites. Popular menu items feature the Big Mac, Happy Meal, and McCafé beverages. Options may change seasonally.

Yes, service options include dine-in, takeaway, drive-through, kerbside pickup, no-contact delivery, and regular delivery, providing flexible ways to enjoy meals.

Accessibility features include a wheelchair-accessible entrance and parking. The location is designed to accommodate guests with mobility needs comfortably.

Payments can be made using credit cards as well as NFC mobile payments for convenient and secure transactions.

Yes, the restaurant provides kids' menus and changing tables to make visits easier for families with young children.

Free parking is offered, including a parking lot and street parking options. Ample parking makes visiting hassle-free for customers.

Most guests spend about 5 minutes at this location, reflecting its quick service and casual atmosphere ideal for fast meals.

For owners

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Menus, prices, hours, services, and availability may change. Please contact the food place directly before visiting or ordering.